Remember when grief at work was awkward?
Comfort Communication gives HR teams the ability to activate effective peer-to-peer support for grieving employees.
Our mission is to make organizational empathy more consistent, predictable, and equitable.
Problem
30 million actively grieving US workers and 1 million US-based therapists means there's not enough support to go around. The result is billions in lost productivity and turnover.
Solution
Using Comfort, HR can give managers and coworkers the support they need to be a source of caring for their bereaved colleagues, reducing stress and protecting company culture.
When it comes to grief, something's been missing.
We believe employees are sophisticated enough to understand that business must continue, even when they are wracked with grief. We also believe "truth without empathy is abuse."
There is no reason that interactions with managers and coworkers can't be both productive and human. In fact, research suggestions they should be: medical research has shown that a positive bedside manner leads to positive health outcomes.
The desire has been there
In a growing number of companies, HR has seen that compassion and productivity go hand-in-hand. They inherently understand that poor grief support can erode culture.
Barriers to change
Coordinating communication and helping the people around the bereaved know what to say (or not say) is surprisingly complicated—and has not been the focus of traditional providers.
How Comfort helps
Comfort's innovative tools focus on the team around the bereaved (rather than the bereaved). The result is that the coworkers who historically were a source of stress become a source of caring.
How Comfort works
Predictable
With defined workflows and scripts, Comfort makes sure everyone knows what to expect at each step of the process.
Consistent
Comfort's "paint-by-numbers" approach makse it possible to offer meaningful support at every level.
Sustained
Comfort's extended timeframe keeps an appropriate level of support in place for months after a traumatic loss.
Our goal is to help 3 million people.
Our team knows what it's like to be on the wrong side of loss. We know how isolating it is to have colleagues look at you with puppy dog eyes and no idea what to say. And we know that, statistically speaking, you do, too.
Our founders share a passion for helping those who have faced loss, and a deep expertise in employee communications. And we are devoted to applying both to the goal of helping others avoid the suffering we experienced.
